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可用 100 多種語言
情感分析是指使用自然語言處理對文本資料中的情緒進行分析和分類。
應用包括客戶回饋分析、品牌監控和民意調查。
準確度因所使用的方法和訓練資料的品質而異，但透過先進的技術可以達到較高的水平。
由於依賴上下文和語氣，檢測諷刺對於情緒分析來說仍然是一個挑戰。
雖然許多工具針對特定語言進行了最佳化，但也有一些工具可以支援多種語言。
企業可以透過了解公眾情緒來深入了解客戶偏好並改善服務。
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