Cookies Policy
NordicWise LLC (“NordicWise,“ “Lingvanex”, “we,” “us,” or “our”) may automatically collect information about you and your computer when you visit our website (the “Online Services”). For example, we will collect your IP address, your web browser type (such as Firefox, Chrome, IE or Safari), and the data about the referring website. We also may collect information about your online activity, such as trips viewed and purchases made. We collect this information using cookies and other device identification technologies (“Cookies”) to provide our services, to understand how they are used, to customize your user experience and for advertising purposes. You can read more about the types of Cookies we use, why we use them, and how you can exercise your Cookies choices below.
This process may include collection, recording, systematization, accumulation, storage, verification (renewal, modification), extract, use, transfer (disclosure, provision, access), including cross-border transfer to the states which do not ensure adequate protection of data subjects’ rights, de-personification, blocking access, deletion or destruction of information.
What Are Cookies?
We use the term cookie to refer to all technologies which store and access information on the device that you use to access the Online Services, such as your computer, tablet or mobile phone. For example, we use http cookies, which are small data files (typically made up of numbers and letters) that are downloaded when you access our Services and allow us to recognize your device. We also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page.
We use cookies to enhance the online experience of our visitors and to better understand how the Online Services are used. Cookies may tell us whether you have visited the Online Services before or whether you are a new visitor.
There are different types of cookies, for example:
- Cookies served directly by NordicWise LLC (‘first party cookies’) and cookies served on our behalf, for example by advertisers and data analytics companies (‘third party cookies’);
- Cookies which endure for different periods of time, including those that only last as long as your browser is open (referred to as ‘session cookies’). These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. For example, they recognize your device when you open your browser and browse the Internet again.
What Types of Cookies Do We Use and Why?
Lingvanex Cookie Policy Table
| Type of Cookie | Cookie Key(s) | Why We Use These Cookies and What They Do | Duration and Storage Location | Cookie Owner |
|---|---|---|---|---|
| Necessary | tarteaucitron | Stores the user's consent preferences for cookies (which services are allowed or denied) via our Consent Management Platform (tarteaucitron.js). Required for the cookie banner to function correctly. | 365 days · Browser cookie; domain: .lingvanex.com | Lingvanex / Tarteaucitron |
| Necessary | INGRESSCOOKIE | Sticky-session routing cookie used by the NGINX ingress / load balancer to ensure all requests from the same user are directed to the same backend server during a session. | Session (until browser is closed) · Browser cookie; domain: api-b2b.backenster.com | Lingvanex / Backenster |
| Necessary | l7x_referaltolt_referaltolt_data | Set by the Tolt affiliate platform to track referrals and attribute purchases to affiliate partners. Required for the correct operation of the Lingvanex affiliate marketing programme. | 30 days · Browser cookie; domain: lingvanex.com | Tolt (via lingvanex.com) |
| Necessary | __cf_bm | Set by Cloudflare's Bot Management solution. Detects and mitigates automated abuse, DDoS attacks, and malicious bot traffic, helping to protect the security and availability of the website and third-party chat services. | ~1 minute – 1 day · Browser cookie; domains: .paddle.com | Cloudflare |
| Necessary | m | Set by Stripe to detect and prevent fraudulent payment activity. Required for the secure operation of payment processing on the website. | 400 days · Browser cookie; domain: m.stripe.com | Stripe |
| Necessary | AEC__Secure-BUCKETSEARCH_SAMESITESIDCC | Google security cookies. Prevent request forgery, protect against abuse and fraud, enforce SameSite/cross-origin security policies, and safeguard authenticated user sessions across Google services embedded in the site. | 180–365 days · Browser cookie; domain: .google.com | |
| Necessary | i18next | Stores the user's selected interface language (e.g. 'en') for the app.lingvanex.com application. Ensures that the correct localisation is loaded on each visit without requiring the user to re-select their language. | 365 days · Browser cookie; domain: app.lingvanex.com · SameSite=Strict | Lingvanex (app.lingvanex.com) |
| Necessary | appSession | Maintains the authenticated user session after login on app.lingvanex.com. Contains an encrypted session token (JWT/JWE); without this cookie the user would be logged out on every page load. The cookie is HttpOnly and Secure, meaning it is inaccessible to JavaScript and transmitted only over HTTPS. | 1 day · Browser cookie; domain: app.lingvanex.com · HttpOnly, Secure, SameSite=Lax | Lingvanex (app.lingvanex.com) |
| Analytics | first_session | Tracks whether a visit is the user's first session, recording visit count and start timestamp. Used for basic traffic analysis on the Lingvanex website. (Source to be confirmed via GTM/Network tab.) | 32 days · Browser cookie; domain: lingvanex.com | Google Analytics (via lingvanex.com) |
| Analytics | _ga_ga_3YBWJ4X67C | Google Analytics (GA4) cookies. Assign an anonymous Client ID to distinguish individual users and sessions, enabling Lingvanex to measure website traffic, page popularity, and user journeys. No personally identifiable information is stored. | 400 days · Browser cookie; domain: .lingvanex.com | Google Analytics (via lingvanex.com) |
| Analytics | ph_phc_PnPj5EuqaKiQZ1ZSNhmF2txdyecD8PbYwGEHdIpTsmd_posthogposthog_csrftokensessionid | PostHog product analytics cookies. Store a browser/session identifier used to track feature usage, funnel conversion, and custom events on the site to help improve the product experience. | ph_phc_PnPj5E...: 365 days · posthog_csrftoken / sessionid: 12 days · Browser cookie; domain: .lingvanex.com | PostHog (via lingvanex.com) |
| Analytics | _clck_clskCLIDMUIDSMANONCHKMR | Microsoft Clarity analytics cookies. They store a visitor identifier and link individual page views into a single session record so that Clarity can generate heatmaps and session recordings for UX analysis. | _clck: 365 days · _clsk: 1 day · CLID: 1 year · MUID: 390 days · SM: Session · ANONCHK: ~1 day · MR: ~7 days Browser cookie; domains: .lingvanex.com, .lingvanex.com, .clarity.ms, .c.clarity.ms | Microsoft Clarity (via lingvanex.com) |
| Analytics | _ym_uid_ym_d_ym_isad_ym_visorcmetrika_enabled | Yandex Metrica analytics cookies. Store a unique visitor ID, the date of first visit, ad-blocking detection, WebVisor session-recording settings, and a flag indicating whether the Metrica counter is active. Used to analyse traffic and user behaviour on the site. | _ym_uid, _ym_d: 365 days · _ym_isad: 1 day · _ym_visorc: ~1 min · metrika_enabled: Session · Browser cookie; domain: .lingvanex.com | Yandex Metrica (via lingvanex.com) |
| Analytics | receive-cookie-deprecationibhyandexuidymexyuidss_yascyabs-sidsync_cookie_csrfsync_cookie_csrf_secondarysync_cookie_ok_secondary | Yandex Metrica and ID-synchronisation cookies. Assign unique user and session identifiers, store auxiliary advertising data, handle browser-compatibility flags for cookie deprecation, and provide CSRF protection for Yandex analytics synchronisation requests. | Session – 400 days · Browser cookie; domains: .yandex.com, mc.yandex.com | Yandex Metrica (via lingvanex.com) |
| Advertising | _gcl_augclidAPISIDFCCDCFFCNECHSIDNIDSAPISIDSIDSSID__Secure-1PAPISID__Secure-1PSID(CC/TS)__Secure-3PAPISID__Secure-3PSID(CC/TS) | Google advertising and conversion-tracking cookies. Store click identifiers (GCLID), link ad clicks to on-site conversions, enable ad personalisation, retargeting, and frequency capping across Google Display Network and Search campaigns. | 90–400 days · Browser cookie; domains: .google.com, .lingvanex.com | Google Ads (via Google / lingvanex.com) |
| Advertising | IDEtest_cookie | Google DoubleClick cookies. IDE enables personalised ad serving, conversion measurement, and frequency capping for display advertising across the web. test_cookie verifies that the user's browser supports cookies before serving ads. | IDE: 400 days · test_cookie: ~14 minutes · Browser cookie; domain: doubleclick.net | Google (DoubleClick / doubleclick.net) |
| Advertising | lidcli_sugrbcookieAnalyticsSyncHistoryUserMatchHistorylms_adslms_analyticsli_gc__cf_bm | LinkedIn Insight Tag advertising and analytics cookies. Identify the user's browser, synchronise advertising identifiers for retargeting and conversion attribution, and store analytics/ad measurement data for LinkedIn Marketing Solutions campaigns. | 1–365 days · Browser cookie; domain: .linkedin.com | |
| Advertising | muc_adspersonalization_idguest_idguest_id_adsguest_id_marketing__cf_bm | X (Twitter) advertising cookies. Assign visitor and guest identifiers used to personalise ads, attribute conversions, and meausure the effectiveness of X advertising campaigns. | 400 days · Browser cookie; domains: .t.co, .twitter.com | X (Twitter) |
| Advertising | _ttp_tt_enable_cookiettcsidttcsid_… | TikTok Pixel cookies. Measure ad conversions, enable audience personalisation, and track session/click events for TikTok advertising campaigns targeting Lingvanex users. | 400 days · Browser cookie; domains: .tiktok.com, .lingvanex.com | TikTok (via lingvanex.com) |
| Advertising | datrsbfrps_lps_n_fbp | Meta (Facebook) advertising cookies. Provide browser identification for security and fraud prevention, measure the effectiveness of Facebook/Instagram ad campaigns, and enable personalised ad delivery and retargeting. | datr/sb: 87–264 days · fr: 84 days · ps_l/ps_n: 24 days · Browser cookie; domain: .facebook.com | Meta (Facebook) |
| Advertising | MUID_uetsid_uetvidSRM_BSRM_IMR | Microsoft Advertising (Bing UET) cookies. Assign a unique browser ID and session/visitor identifiers used for conversion tracking and remarketing across the Microsoft Advertising (Bing Ads) network. | MUID / _uetvid / SRM_B: ~390 days–1 year · _uetsid: 1 day · SRM_I: ~9 months · MR: ~7 days Browser cookie; domains: .bing.com, .c.bing.com, .lingvanex.com | Microsoft Advertising / Bing (via lingvanex.com) |
| Advertising | _rdt_uuid_rdt_em | Reddit Pixel cookies. Store a visitor identifier and (optionally) a hashed email match used for conversion attribution and remarketing via Reddit Ads. | 90 days · Browser cookie; domain: .lingvanex.com | Reddit (via lingvanex.com) |
| Functional | _fw_crm_v__cf_bmfirst_session | Set by Freshworks (Freshchat / Freshdesk). Store a visitor/session identifier that enables the live chat widget to recognise returning visitors and maintain conversation continuity. | _fw_crm_v: 365 days · first_session: 30 days, __cf_bm: ~1 minute – 1 day · Browser cookie; domain: lingvanex.com | Freshworks / Freshchat (via lingvanex.com) |
Cookie Consent & Preferences
We use a cookie consent banner (CMP) to comply with privacy regulations such as the GDPR and ePrivacy Directive. When you first visit our website, you will be presented with a cookie banner that will allow you choose an option of your choice:
- Accept All Cookies cookies (necessary + optional tracking).
- Continue without Accepting non-essential cookies, or
- Cookies Settings your preferences by clicking "Cookies Settings" in the banner (bottom-left corner).
You may change or withdraw your cookie consent at any time by clicking ‘Cookies Settings’ in the banner (bottom-left corner). This allows you to adjust preferences, revoke consent entirely, or view all cookies and select which ones to enable—your updated settings will apply to future visits.
When you first visit our website, you will be presented with a cookie banner that will allow you to accept or reject the use of optional cookies.
LocalStorage
We use LocalStorage to store user session parameters and analytics, and retain chat history preferences. This data is not shared with third parties and can be cleared via your browser settings
Your data protection rights
You have full control over your data with Lingvanex. You can exercise your GDPR rights, including:
- Access (request copies of your data)
- Rectification (correct inaccuracies)
- Erasure (delete under certain conditions)
- Restrict processing (limit data use)
- Object to processing (opt-out of certain uses)
- Data portability (transfer your data)
To submit a request, contact: [email protected]. We process all requests within one month, free of charge.
More details available in our privacy policy
Mobile Device Usage Opt-Out
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest based ads” for Android.
Where can you find more information?
For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, please visit https://allaboutcookies.org and https://youronlinechoices.eu.
Contact us
If you have any questions about our use of cookies, please contact us at:
NordicWise LLC
52 1st April, 7600 Athienou, Larnaca, Cyprus.