Real-Time Voice Communication Tool for Multilingual Manufacturing Workforce
Challenge
A global electronics manufacturing company* employs a diverse workforce at its production sites, where multilingual communication is essential for smooth operations. Recently, the company has encountered a linguistic barrier that affects efficiency and safety on the production floor: many employees are native Tagalog speakers but have limited proficiency in English and Hungarian, the primary working languages at the facility.
This disparity has led to misunderstandings, such as operational inefficiencies, such as delays in task execution, errors in following instructions, and challenges in coordinating teams.
*The company's name is not disclosed in compliance with confidentiality agreements.
Solution
Product: On-Premise Speech Recognition Software
Lingvanex proposed a Real-Time Voice Communication Tool specifically tailored to customer’s needs. This solution uses advanced multilingual speech recognition technology combined with machine translation, enabling direct communication between Tagalog, English, and Hungarian speakers. The solution is hosted on-premises, ensuring that it adheres to strict data security and compliance requirements.
Lingvanex’s solution was integrated seamlessly into the company’s existing communication workflows, allowing for uninterrupted operations and easy access for employees. The software was customized with a specialized lexicon that included manufacturing terminology, specific safety protocols, and commonly used phrases relevant to the production context.
Results
Lingvanex’s real-time multilingual voice communication tool has provided a comprehensive solution to the company’s linguistic challenges on the production floor, integrating seamlessly into daily operations while safeguarding data and managing costs.
Employees now understand essential protocols and instructions clearly, which has significantly reduced the risk of safety incidents. The cost-effective solution has enabled the company to maintain a more inclusive workplace environment, where language diversity is no longer a barrier to productivity.
By meeting the rigorous standards of industrial settings and ensuring clarity and security, Lingvanex’s tool has set a new standard in cross-linguistic workplace communication, driving both productivity and employee satisfaction.
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